1. Identification of the Parties
The present General Conditions regulating the services offered in the URL www.vicentedelbosqueacademy.com are subscribed:
On the one hand, by Unpu Group Solutions SL (hereinafter, “The Company”), with CIF B-85628238 and with registered office at C / Santísima Trinidad 30 pl 7 prt 7, 28010-Madrid, telephone (+34) .915700306 and registered in the official Mercantile Registry of Madrid, with the following VAT number and registration number: (CIF B85628238, Volume 26396, Folio 170, Inscription 1 with sheet M-475703).
And on the other hand, by the “Client” (in the case of being a minor, the parents or legal representatives of the minor).
2. Definition and interpretation of these General Conditions
These General Conditions are subject to the provisions of Spanish legislation and, specifically, to Law 7/1998, of April 13, on General Contracting Conditions and Law 26/1984, of July 19, General for the Defense of Consumers and Users and remaining legislation of application, forcing the parties, through their acceptance, to comply.
These General Conditions may be saved and printed by the Client and the carrying out of these actions is recommended. The Company will not proceed to the logical file of the Client Registration forms in support accessible to them, therefore it is also recommended that Clients keep a copy in their systems of the Registration Forms that they complete and send to the Company. for the formalization of your reservations of courses or vacations.
Modification or correction of data by the Client must be notified immediately to the Company by email to the following address: firstname.lastname@example.org
3. Camps and Services offered
The Company offers a variety of soccer camps. Many of the camps offered include English classes.
The duration of the English classes and also the classes of football, paddle tennis, tennis, basketball and the number of lessons per course vary by venue.
There are two types of camps depending on the venue:
– Madrid and Ibiza, there are only two possibilities (in both cases the activities are carried out by LV): normal external time from 09: 00-14: 00 or extended external hours that cost € 20 more per week from 08:00 -15: 00.
– Estepona and Mallorca, there is the possibility of normal external hours, extended external hours and internal hours which are contracted from Sunday to Sunday in the case of Estepona and from Sunday to Saturday in the case of Mallorca (the modality of Internal includes Accommodation, transfers for visits or to move between various facilities, breakfast, lunch, dinner, activities and excursions, not including delivery and collection of the child at the beginning and end of the camp).
4. School rules and general
The Company does not consider itself responsible for any type of supervision of the stay in the camps, host families or in any other type of accommodation hired. Students must behave with education and respect. The consumption of illegal drugs, abusive behavior at any age or alcohol consumption by minors will not be tolerated. The Company reserves the right to refuse, cancel and / or terminate the participation of any person who violates the program policy offered by the school (including accommodation, if hired) or program organizer, or for any other reason of a similar nature. in the opinion of The Company.
5. Included in the price
On the company’s website you can find information about what is included in the price in each camp. The company always tries to keep this information up to date, but there may be variations that the camp itself imposes on, for example, amounts of excursions, activities included, number of students per room. Also, some football, basketball, paddle tennis, tennis or language classes may be canceled due to bad weather or holidays, which does not entitle to any refund.
The airport pick-up or airline tickets are never included in the package price, unless specifically indicated in the program.
6. Arrival and departure dates
It is possible that the Client reserves the pick-up service of and / or for the airport or Train Station. Only this collection service will be possible in those airports and stations designated by the Company in the accommodation program. If the Client does not reserve such collection and does not send the Company detailed information about what the form, date and time of arrival will be, it is not guaranteed that the operator in charge of the collection – receives the Client at the time of his / her arrival. arrival. It is strictly obligatory for the Client to inform The Company of the aforementioned points with, at least, two (2) weeks in advance regarding the start date of the course. Any additional cost (hotel, taxi, etc.) incurred for not providing The Company with the aforementioned information, at least two (2) weeks in advance, will be your entire responsibility and must be paid in full by the Client. In relation to the duration of the accommodation, when it is contracted for a week, said contract includes six (6) nights, from Sunday to Saturday in relation to the headquarters of Mallorca and (7) nights, from Sunday to Sunday, in the case of Estepona, unless something different is agreed.
7. Activities and Excursions
The descriptions of activities and / or excursions are an orientation, unless they appear detailed in the invoice. These activities may not be carried out or may be replaced by others.
8. Reservation and Payment
Once the Client has requested the reservation of a course, the Company will send a written communication confirming that they have received the reservation request and committing to manage it by checking the availability of the services requested by the Client. Once said availability has been verified, the Company will contact the Client confirming it and requesting the first payment (100 € by Bank Transfer or 101.5 € by credit card).
Once said payment has been made, the contract between the Company and the Client shall be deemed to have been made when The Company receives knowledge of said payment through a written document (bank receipt of the payment made, etc.). If the first payment, or the final payment (when the confirmation of availability is expected to be paid at two different times) is not paid before the deadline indicated by the Company in the confirmation of availability, the Company will reserves the right to cancel the Client’s reservation, in addition to imposing an economic penalty, as indicated below.
9. Prices and Surcharges
The website of The Company specifies all the prices of the services offered and any supplement or surcharge that is applied (prices that appear in brochures, advertisements or any other means, only serve as guidance).
All prices are subject to change at any time (prices in a reservation may also be subject to change if not accompanied by payment of the total amount or with the first payment). Once the first payment or payment of the total amount is made, said prices will not change, even if the Company’s website has been modified.
As an orientation, the amount of the Client’s program may change due to the following surcharges: price changes by the program organizer, monetary fluctuation or government action.
If the Company does not receive any payment within three days of sending an offer to the Client, the latter reserves the right to modify the prices offered in said offer.
10. Modifications by the Company
The Company will make every effort to maintain the plans in accordance with the stipulations, but reserves the right to modify or cancel the program if unforeseen circumstances arise in the destination chosen by the student.
11. Company Responsibilities
By participating in the contracted program, the Client may be exposed to certain risks such as accidents, forces of nature, etc. When making a contract with The Company, the Client assumes these risks. The Customer of any type of service of The Company waives any liability to The Company and its employees for any injury, loss, damage, accident, cost or delay caused or related to the contracted services (as well as with means of transportation). or housing, including families, etc.). The Client understands that he is traveling under his responsibility (if he is a minor, the parents or guardians assume that responsibility) and exempts The Company and its employees from any responsibility in relation to health and safety.
12. Modifications to the reservation by the Client
If the Client wishes to make a change to his reservation after the first payment has been made, he must immediately inform The Company, in writing, and The Company may charge up to 100 Euros per person for administrative expenses due to the change, in addition to any additional surcharges imposed by the school or other providers. The change will only be admitted if it is communicated to the Company at least two weeks before the start date of the course. In the event of a change of date, the new start and end date must be before July 1 of the same year. Any change depends on availability, in addition to the conditions of the school or other providers. No more than one change is allowed.
13. Cancellation by the Client, Visa and refund problems
If the Client wishes to cancel his reservation, he must do so in writing, by means of a signed declaration. The date of cancellation will be the date on which The Company receives the signed statement. In case of cancellation by the Client (whatever the reason), the first payment made as deposit (€ 100) is never refundable. The Company will return: • 100% of the payment received (excluding the deposit) if the cancellation for summer camps occurs before May 31 of the same year as the contracted camp. Cancellations made after May 31 of the same year that the summer camp is celebrated, no refunds are made for any of the services contracted (camp, medical insurance, airport pick-up). It is the Client’s responsibility to have a valid passport and all the necessary visas to enter the country in which the program will take place. It is the Client’s responsibility to take the necessary time to obtain all the required visas according to the origin and destination. Only the consulate or embassy of the country that is going to visit can give certain information about the visas and the time necessary to request and obtain them. There may be an extra fee payable by the Client if he needs a letter of formal invitation from the organization to obtain the visa and be able to participate in a program of The Company. The fee will depend on the camp and The Company will inform the Client in the event that the school requires an additional fee. When the original invitation letter of the organization is necessary, the Client must bear in mind that they may spend a minimum of four (4) weeks for it to be received by mail. Any additional cost related to the sending of an invitation letter will be borne by the Customer. The letter of invitation to obtain the visa will be sent to the Client only once The Company has received payment of the total amount of the package contracted. If the Client has made a reasonable attempt to obtain a visa but that has been denied, the Company will refund 50% of the total amount, upon receipt of a written confirmation from the relevant consulate, detailing the visa rejection (The Company only will accept original documents) and only if we have received this letter before May 31 of the year of the contracted camp. The notification of the denied visa must be made in writing to The Company, sent by certified mail. The date of the notification will be taken as the date on which The Company signed the receipt of the document sent by certified mail. In the event that the Company receives the notification after May 31 of the year the camp is celebrated, the Customer will not receive any refund.
14. Early return
There is no refund for course interruptions or early returns. If the Client wishes to cancel his program due to a personal emergency or other unforeseen cause, he is requested to notify The Company in writing before leaving the program.
The Company frankly believes that all the texts published on its website are correct. Every effort has been made to describe the camps and surroundings in the most appropriate way and to provide the services described. Therefore, The Company is not responsible for any change that may occur after the information is published on the Internet page, and is not responsible for what may happen beyond its control. The Company undertakes to notify the Client of any change that occurs before its departure.
16. Special Requirements
The Client must notify the Company in writing, at the time of the application for registration, of any special requirements required. If not, the Company reserves the right to cancel the reservation at any time, in case the organization or other provider can not provide the necessary services. In addition, the Customer will be subject to the cancellation charges set forth in point 15 of these general conditions.
The Client is not covered against accident, illness, loss of personal belongings or any other occasional risk unless it is clearly indicated that insurance of this type is included in the package price. It is highly advisable to take out an insurance that covers all this type of risks during the period of the reserved program, either individually or through the insurance proposed by The Company.
18. Processing of Personal Data
In compliance with the Organic Law 15/1999 of December 13, Protection of Personal Data, the Company informs the Customer that their personal data will be incorporated into the Files of Unpu Group Solutions SL, in order to process and provide the services contracted and requested by the Client, which may be assigned to the credit institutions with which The Company collaborates for the satisfaction of the contracted services in fulfillment of the purposes directly related to their legitimate functions and those of the transferee. On the other hand, the Company informs the Client that its agents in the different offices of destination are committed to adopt the same security measures regarding the processing of their personal data as those adopted by Unpu Group Solutions S.L. . The Company also informs the Client that its data will be used for the maintenance of its commercial relations and, if the Customer wishes it, the sending of commercial communications, including electronic ones, related to the services provided by the Company, as well as news and promotions, if the Client has consented to such treatment in his application for registration. Notwithstanding the foregoing, Unpu Group Solutions S.L. guarantees to the owner of the data the exercise of the rights of access, rectification, cancellation and opposition of the data that concerns him, having, to do so, by written communication to the following address: C / Sántisima Trinidad 30 pl 7 prt 7, 28010 – Madrid. In any case, the owner of the data is informed and consents to the transfer of data for the purposes informed of their personal data under the proper conditions of security and professional secrecy, for the period that is necessary for the purpose for which they are collected. , treated and transferred.
SECURITY: The website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorized data access. To achieve these purposes, the user / client accepts that the provider obtains data for the purpose of the corresponding authentication of the access controls.
19. Language of the present General Conditions
These General Conditions have been written in Spanish.
20. Applicable Law and Legal Jurisdiction
For any divergence arising from this contract, both parties expressly submit, and waiving their own jurisdiction, to the decision of the matter or litigation, through the institutional arbitration of the TAM, Arbitral Tribunal of Madrid, which entrusted the administration of arbitration and the appointment of arbitrators. The arbitration will be carried out in accordance with the procedure established in Law 60/2003, of December 23, on Arbitration. The arbitration award must be issued during the ninety days following the acceptance of the position by the appointed arbitrators, both parties being obliged to accept and comply with the decision contained therein. In the event that the arbitration was not carried out by mutual agreement or was declared null and void, both parties submit to the Courts and Tribunals of Madrid, waiving their own jurisdiction, if this were another.